Performance Management

Why public employees manipulate performance data: prosocial impact, job stress, and red tape

While research on the dysfunctional uses of performance data is growing, we are still in search of theories that go beyond system-specific explanations and address data manipulation behavior at the level of the employee. In this article, we …

The PSM-Leadership Fit: A model of performance information use

This article examines the use of performance information by public managers. It conceptualizes purposeful data use as a type of extra‐role behaviour which requires additional effort on the part of the managers and which is not extrinsically rewarded. …