Interaction between Citizens and Administration

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Research on the interaction between citizens and public administrations from the perspective of individual citizens is a relatively new stream of research. However, this perspective is very important, as it is fundamental to the acceptance of public administration by citizens. It also plays an important role in the trust citizens have in public administrations.

In this research area, I look at citizens from two perspectives. Firstly, citizens as stakeholders interacting with the administration from an outside perspective and forming an opinion about the administration. Secondly, citizens as potential applicants for a job in the public sector.

Dominik Vogel
Assistant Professor of Public Management

I am Assistant Professor of Public Management at the University of Hamburg. My research focuses on the motivation of public employees, what makes leadership in the public sector successful, how citizens interact with public administrations, and how public organizations manage performance.