Implicit Citizenship Theories

Prioritizing Along Prototypes: Implicit Citizenship Theories in Decision‐Making at the Frontline

Public employees are expected to treat all citizens equally; however, due to limited resources and increasing demands, they often simplify their decisions by prioritizing based on social categories. Whereas previous studies have often focused on a …

From social categorization to implicit citizenship theories: Advancing the socio‐cognitive foundations of state–citizen interactions

Public administration research has recently paid increasing attention to public employees' social categorization of citizens and the consequences thereof for administrative decision-making. We advance this line of scholarship by theorizing the …

Aggressions and associations: How workplace violence affects what public employees think of citizens

Die aktuelle Forschung beschäftigt sich zunehmend damit, welche Einstellungen Mitarbeiter des öffentlichen Dienstes gegenüber Bürger*innen haben. Woraus positive sowie negative Assoziationen der Mitarbeiter im öffentlichen Dienst mit Bürger*innen …

Implizite Theorien über Bürger:innen

Welche impliziten Vorstellungen über typische oder ideale Eigenschaften von Bürger/innen haben Beschäftigte der Verwaltung?